We will be releasing a platform that will work on Android in 2012. While today we are bringing the app experience to the iPad only, in early 2012 we will be releasing browser based applications which will be accessible from various devices and your personal computer. Thank you for your interest and stay tuned.
We would love to hear from you. Please use the contact form available on BiblioLife.com. The information will be passed on to our development team for consideration in improving the App experience.
To do so on your iPad, access your account information by selecting the App Store icon and scrolling to the bottom of the page. There, you will see your Apple ID. You will be prompted to View Account. From this window you will need to scroll to the bottom until you see subscriptions, then press Manage. From here you will be able to manage your subscription.
If you have any other questions e-mail us.
Only books that have been placed on your bookshelf can be read offline. To add books to your bookshelf you must be online either via wifi, or 3G. Once online, select the book you would like to read. In the upper right you will see a plus sign that will allow you to “add to bookshelf.” The book will then start to download directly to your bookshelf. Once the book has fully downloaded you will then be able to read it offline. You can store up to 20 books on your bookshelf at any time for offline reading.
Occasionally issues arise with the application that can be easily solved by restarting the application. To do this, you will need to press the iPad home button twice. This will bring up a menu at the bottom of the screen with all currently running applications. Find the British Library app and press and hold for 1-2 seconds on the icon. A red minus sign will appear and you can press this to stop the application from processing. Keep in mind this does not delete the app, only stops it from processing. Then go back to your home screen and re-open the application.
If the above action does not remedy your situation, you may need to re-install the application. To do this, you will need to first delete the application by pressing on the icon on you home screen for 1-2 seconds. A red X will appear allowing you to delete the app. Try re-installing the app to determine if your problem was resolved.
Please e-mail us if you continue to have problems. We will continue to troubleshoot your problem until it is fixed.
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